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Contact

Bug, feature request, partnership, or feedback — here's how to reach us.

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Jinero is built by a small team, so we read every message. Pick the channel that fits your request:

Bug report or feature request

The fastest way: open an issue via the Feedback widget in the bottom-right corner of any page, or use our feedback form below. We respond within 2 business days.

General questions, partnerships, press

Reach us on Twitter/X: @jinero_online (DMs open). For longer-form discussions or partnership inquiries, use the feedback form and we'll switch to email.

API integration help

For questions about the public Fonts API or MCP server, post a question with code samples — happy to help debug.

Data & privacy requests

Access, deletion, or export of your account data: send a request via the feedback form with the subject line "GDPR request". We respond within 30 days as required by law.

Feedback form

Use the feedback widget (bottom-right corner of any page) to send a message directly to our queue. You can include screenshots, the page URL where you spotted the issue, and optionally an email so we can follow up.

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